Frequently Asked Questions

Everything you need to know about styling your home with Lamplace.

What is the typical shipping time for furniture and decor?

Standard shipping usually takes 5-10 business days. For larger furniture pieces, our specialized freight partners will contact you to schedule a convenient delivery window.

Do you offer international shipping?

Currently, Lamplace ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary based on your location.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture is final sale.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.

Are your wood products sustainably sourced?

Yes, at Lamplace we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.